Privacy Policy
Last updated: June 1, 2023
DocuSphere ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document services in Singapore. Please read this policy carefully.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Register for our services
- Submit documents for processing
- Contact us with inquiries
- Request customer support
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your document requests
- Communicate with you about your documents
- Improve our services and customer experience
- Comply with legal obligations in Singapore
3. Data Protection
We implement appropriate technical and organizational measures to protect your personal data, including:
- Secure storage systems with encryption
- Restricted access to personal information
- Regular security audits
- Employee training on data protection
4. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with Singapore's legal requirements
- Resolve disputes
- Enforce our agreements
5. Your Rights
Under Singapore's Personal Data Protection Act (PDPA), you have the right to:
- Access and receive a copy of your personal data
- Correct any inaccurate personal data
- Withdraw consent for data processing
- Request deletion of your personal data
6. Third-Party Services
We may engage third-party service providers to:
- Assist with document verification
- Provide translation services
- Process payments
- Support our business operations
These third parties have access to your information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
7. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
DocuSphere Data Protection Officer
101 Upper Cross Street
#05-15 People's Park Centre
Singapore 058357
Email: privacy@wigaji-yunemu.sbs